All printed magazines and physical product orders are sent via Royal Mail standard post.
For larger orders we may use a courier service if more economical. Tracking is generally not provided unless offered at checkout.
Please be patient, we are a small team and orders cannot always be despatched the same day. Please contact us if you have any problems with your order or delivery.
Damaged Printed Magazines & Compromised Mail
If your order or physical magazine has suffered damage in transit, or has been opened or tampered with, please complain to your postal service. If your magazine or order has damage, it is their responsibility to provide compensation. For UK orders see: www.royalmail.com/retail-compensation-policy-damage
Once your claim is raised and compensation received, we are more than happy to then accept a new order for a replacement (we can add extra packaging to the replacement order if necessary).